Privacy Policy

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

      • To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.

      • To improve our website in order to better serve you.

      • To quickly process your transactions.

      • To send periodic emails regarding your order or other products and services.

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

      • Help remember and process the items in the shopping cart.

      • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled It won’t affect the users experience that make your site experience more efficient and some of our services will not function properly.

However, you can still place orders .

A cookie is a small text file which is sent to your computer or mobile device by our web server so that our website can remember some information about your browsing activity on our site. At each page of www.giant-bicycles.com you visit, information is sent back to the server – cookies will collect information about how you use our website, demographic data, information about your device such as the device’s IP address and the browser you used to visit our site and if you arrived at our site via a link from another website, the URL of the linking page.

www.changebike.co.uk uses some different types of cookies;

Essential or ‘Strictly Necessary’ Cookies
These cookies are essential for the running of our website and without them parts of our website wouldn’t work. They don’t track where you have been on the internet and don’t gather information about you that could be used for marketing purposes.

Functional Cookies
Functional cookies allow us to recognise your browser – we use this function to remember your preference so that you do not have to select your chosen country on each visit. We can’t use these cookies to identify you personally and they don’t track your internet usage.

Analytical Performance Cookies
Analytical performance cookies are used to monitor our websites performance, tracking statistics such as the number of unique users visiting our site and the number of pages that are viewed. Web analytics services may be designed and operated by third parties such as Google Analytics. This information is anonymous, it doesn’t contain personal information and can’t be used to identify you and is used for statistical purposes only. The information provided by these cookies allows us to analyse patterns of behaviour on our website and improve the experience we provide based on this information.

Other Third Party Cookies
We use external sites to add functionality to www.giant-bicycles.com – for example we offer the ability to share articles on social media share buttons and AddThis. We regularly add videos from Youtube, Vimeo and other sites. When you visit a page with content embedded from, for example, YouTube or Facebook, these third party service providers can set their own cookies on your device. Giant does not control or have access to the information contained in these cookies, but for more information please check the cookie policy of the third party site.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

Users can visit our site anonymously

Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.

Our Privacy Policy link includes the word ‘Privacy’, and can be easily be found on the page specified above.

Users will be notified of any privacy policy changes:

      • On our Privacy Policy Page

Users are able to change their personal information:

      • By emailing us

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

It’s also important to note that we do not allow third party behavioral tracking

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

      • Within 7 business days

We will notify the users via in site notification

      • Within 7 business days

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

      • Send information, respond to inquiries, and/or other requests or questions.

      • Process orders and to send information and updates pertaining to orders

      • We may also send you additional information related to your product and/or service.

      • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred

      • NOT use false, or misleading subjects or email addresses

      • Identify the message as an advertisement in some reasonable way

      • Include the physical address of our business or site headquarters

      • Monitor third party email marketing services for compliance, if one is used.

      • Honor opt-out/unsubscribe requests quickly

      • Allow users to unsubscribe by using the link at the bottom of each email

[email protected] and we will promptly remove you from ALL correspondence.

www.changebike.co.uk

Information up to date from 03-02-2016.